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5 Reasons Why Workers Wave Goodbye

I’ve had the pleasure of leading quite a few organizations over the years that rely on volunteers to reach their goals. But I’ve also offered my gifts as a volunteer in several organizations within the community. From being on both ends of the spectrum, it has taught me a lot about what volunteers need from those who lead them.

Sadly, I’ve learned some hard lessons, both as a leader and as a volunteer. I’ve noticed people quit supporting an organization for several different reasons…

Some people have unrealistic expectations and are impossible to please. They expect to have the leader’s full attention (this happens often with pastors). They want to be catered to and be in charge of the organization instead of serving it. The set up hoops the leader much continually jump through, but are never satisfied. There’s nothing you can do to keep these people, and you’ll compromise your mission if you try. You’ll also wear yourself out in the process.

Some come so wounded that they are looking for someone to play their next oppressor. They will project their hurt onto you, and will dramatically play the victim. When people stop pitying them, they leave.

But some come willing to work, only to have their work taken for granted. Leadership forgets that the volunteer’s only paycheck is the “thank yous” and pats on the back they get from affirming leaders. When leaders fail repeatedly to show appreciation, the workers eventually wise up and go where their work will be valued.

Others perceive the goals of the organization are taking a back seat to the leader at the top. Focus is put on him/her and their success rather than on sharing credit with others on the team. When workers realize they are building an monument to the leader more than helping the organization, they decide their gifts will be better used elsewhere.

Finally, when people are desperate enough for validation, they will put up with mistreatment by leaders. Unkind words and dismissive insults will be tolerated, for a time. But as soon as those people grow a little self esteem, they will walk away and use their gifts elsewhere. Then the leaders have to find more and more volunteers to take their places, creating a revolving door.

Have you recognized any of these scenarios in the churches or organizations you’ve served?

When leaders notice people have left, we need to discern which one of these categories those people fall into. If it is the first two, our conscience can be clear.

But if it’s the last three, it’s time to make some major changes.

As a leader, it’s important to reach your goals. But those goals only matter when there are people around you to celebrate with. So show appreciation and you will bring enough people with you so that you’re not the only one left at the party…

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Our dream house was a 120-year old 3-story Victorian home. It was just a few blocks away from one of the loveliest parks in the city and the same distance from the church I pastored. I could literally walk to work, and did so on many mornings. How convenient!

Unlike the other brick houses that lined the streets nearby, this one was painted light yellow and stood apart from the rest. Plaster reliefs of baby angels wrapped around the base of the house. They represented the children of the original owners, making the structure even more unique. It also had a three-car garage at the back of it. Few houses in this older section of town had one as large, and many people resorted to parking on the street. But not us! On just an average salary, we had bought one of the nicest places to live in the area. 

I had always dreamed of owning a Victorian home. I had performed the role of Prof. Henry Higgins from the musical My Fair Lady right before we moved to our new city. So I was primed to live the life of the English gentleman, sipping tea in my beautiful old house. I loved the old wood, the stained glass windows, and our “penthouse suite” for my wife and me on the top floor. We’d be sequestered away from the noise of our little girls playing below us. It all seemed so ideal.

But it turned out to be anything but ideal. Our “Golden House”, as our little girls came to call it, was not so golden. In fact, our dream house almost killed us, quite literally. 

One afternoon I got a call at the church. It was Dawn, my wife, and she was sobbing hysterically. Finally I was able to make out enough of her words to understand what was happening.

“I fell…come home!”

Almost 20 years ago, my wife had been in a bad car accident that crushed her right leg. That ankle couldn’t turn at all. So as I ran the 5 blocks to my home, I knew what had happened.

When I got to the house, I found Dawn in the basement. She was headed to the washer and drier there, and had misjudged a step going down. She hit the concrete floor hard.

After getting her to the hospital, thankfully we learned nothing had been broken. However, that would be just the first of several falls for Dawn down those steps. We eventually moved the washer and drier up to the second floor, which helped a little. But the bottom line was a three-story house with narrow stairways were not meant for a woman who had challenges with mobility.

I also learned having your bedroom on the third-floor is not a good idea for a chubby guy in his mid-50s. There were a few days I wondered if I’d still be alive by the time I reached the top floor. Though I began on the stairway to the bedroom, I might end up on the stairway to heaven…

Then there was the city. Dawn and I always loved culture, restaurants, theater and all the things a great city has to offer. So living there, we felt like kids in a candy store. There was always some new restaurant to explore, always a show playing somewhere, and interesting people living all around us. It seemed ideal.

Except for crime. And taxes. Many cities are big on those, and ours was no exception. We had both in abundance.

One of our regular nightly diversions was watching the notifications on our community’s “Next Door App” alert us to all the recent shootings and hold-ups around us. One of us would hear gunshots, and I’d watch for the posts to pop up. I’d then calculate how close it was to our home. Many were within just a few blocks, some just down the street. 

We would occasionally get notices of some tax we hadn’t paid. Usually, we neglected to pay because the city had neglected to ever send a bill. Then one day, you get a notice you’re being sent to a collections agency, even though you still hadn’t received a bill yourself. 

Once we got a bill for trash pick-up. We were confused because we paid a refuse bill on time every month. But a lady on the phone informed us what we had paid was in fact only the garbage bill. There was completely different bill that was a tax for just having trash pick up available to us in the city. This bill was paying for the “possibility” our trash might be picked up. No kidding.

I’m sure they’re still probably working on a way to collect a tax on our taxes. 

All of this added together was a painful lesson on the difference between perception and reality. After we first moved to that city and were still living in an apartment, I walked down those very streets and fantasized about how wonderful living there would be. When we found the Golden House, we rejoiced and basically cried out, “Here, take our money” to the realtor. 

But the view from the outside of a situation is always much different from the inside. Nothing is ever quite what you expect…with houses, or with life.

The problem with so many of the things we want is it’s too often based on an illusion. We think a thing, a person, or a situation will bring happiness. But happiness is never found in those things outside of us.

Real happiness only happens from the inside out.

There’s an old fashioned Bible word for this foolishness: covetousness. The prohibition against coveting is actually the 10th and final commandment. It’s easily skimmed over in favor of the more R-rated commandments against murder or adultery. Simply wanting your neighbors stuff as opposed to stealing it or killing for it seems like no big deal in comparison.

But coveting is like a powerful drug. The addict never gets enough. Once he gets that one thing he’s obsessed over, he’s disappointed to realize it doesn’t fulfill his needs and he moves on to something more. The new car he’d wanted all his life now sits in the garage most days. She can’t even remember why she bought that purse now. That’s how coveting works: whatever you get, it’s never enough. You’re always left wanting something else, and even more addicted to your desires.

Whatever my eyes desired I did not keep from them. I did not withhold my heart from any pleasure, for my heart rejoiced in all my labor; And this was my reward from all my labor. Then I looked on all the works that my hands had done and on the labor in which I had toiled; And indeed all was vanity and grasping for the wind. There was no profit under the sun. - Ecclesiastes 2:10-11

Take care, and be on your guard against all covetousness, for one's life does not consist in the abundance of his possessions. - Luke 12:15

There was nothing wrong with us wanting a house. But it was very wrong of me to think that it would bring us so much happiness on its own. The ideal life and fulfillment I was expecting from a house was unreasonable. 

That kind of happiness only comes from God’s address, not mine.

Inevitably, we become like kids on the day after Christmas. We’ve opened every package, played with every toy, and we’re already bored with them. The newness wore off in a day, all because we were expecting too much from them to begin with.

Most homes stop being dream houses the minute we walk into them. Reality inevitably sets in, and the “house porn” on the realtor’s website is now just a bunch of plaster and dry wall. 

We finally made it out of our dream house before it killed us. No, we didn't run screaming from it in the middle of the night like in the Shining or the Amityville Horror. When we left, it did take quite a bite out of our finances, and we had to sell for quite a bit less than we'd paid. But the wound was worth it for the lesson we learned.

We’re in a new place now, in a much smaller city. We’re renting a little one-story house we’re hoping to buy soon. We're in a little neighborhood where we hardly ever lock our front door. It's pretty boring compared to city life, but that’s just fine with me.

I’ve discovered what really makes a “dream house”. The dream is not the house, it’s the people you put in it. Regardless of the size or location, those people are what makes life worthwhile. 

Everything else is just a dream. And all that glitters is not a golden house.

Our dream house was a 120-year old 3-story Victorian home. It was just a few blocks away from one of the loveliest parks in the city and the same distance from the church I pastored. I could literally walk to work, and did so on many mornings. How convenient!

Unlike the other brick houses that lined the streets nearby, this one was painted light yellow and stood apart from the rest. Plaster reliefs of baby angels wrapped around the base of the house. They represented the children of the original owners, making the structure even more unique. It also had a three-car garage at the back of it. Few houses in this older section of town had one as large, and many people resorted to parking on the street. But not us! On just an average salary, we had bought one of the nicest places to live in the area. 

I had always dreamed of owning a Victorian home. I had performed the role of Prof. Henry Higgins from the musical My Fair Lady right before we moved to our new city. So I was primed to live the life of the English gentleman, sipping tea in my beautiful old house. I loved the old wood, the stained glass windows, and our “penthouse suite” for my wife and me on the top floor. We’d be sequestered away from the noise of our little girls playing below us. It all seemed so ideal.

But it turned out to be anything but ideal. Our “Golden House”, as our little girls came to call it, was not so golden. In fact, our dream house almost killed us, quite literally. 

One afternoon I got a call at the church. It was Dawn, my wife, and she was sobbing hysterically. Finally I was able to make out enough of her words to understand what was happening.

“I fell…come home!”

Almost 20 years ago, my wife had been in a bad car accident that crushed her right leg. That ankle couldn’t turn at all. So as I ran the 5 blocks to my home, I knew what had happened.

When I got to the house, I found Dawn in the basement. She was headed to the washer and drier there, and had misjudged a step going down. She hit the concrete floor hard.

After getting her to the hospital, thankfully we learned nothing had been broken. However, that would be just the first of several falls for Dawn down those steps. We eventually moved the washer and drier up to the second floor, which helped a little. But the bottom line was a three-story house with narrow stairways were not meant for a woman who had challenges with mobility.

I also learned having your bedroom on the third-floor is not a good idea for a chubby guy in his mid-50s. There were a few days I wondered if I’d still be alive by the time I reached the top floor. Though I began on the stairway to the bedroom, I might end up on the stairway to heaven…

Then there was the city. Dawn and I always loved culture, restaurants, theater and all the things a great city has to offer. So living there, we felt like kids in a candy store. There was always some new restaurant to explore, always a show playing somewhere, and interesting people living all around us. It seemed ideal.

Except for crime. And taxes. Many cities are big on those, and ours was no exception. We had both in abundance.

One of our regular nightly diversions was watching the notifications on our community’s “Next Door App” alert us to all the recent shootings and hold-ups around us. One of us would hear gunshots, and I’d watch for the posts to pop up. I’d then calculate how close it was to our home. Many were within just a few blocks, some just down the street. 

We would occasionally get notices of some tax we hadn’t paid. Usually, we neglected to pay because the city had neglected to ever send a bill. Then one day, you get a notice you’re being sent to a collections agency, even though you still hadn’t received a bill yourself. 

Once we got a bill for trash pick-up. We were confused because we paid a refuse bill on time every month. But a lady on the phone informed us what we had paid was in fact only the garbage bill. There was completely different bill that was a tax for just having trash pick up available to us in the city. This bill was paying for the “possibility” our trash might be picked up. No kidding.

I’m sure they’re still probably working on a way to collect a tax on our taxes. 

All of this added together was a painful lesson on the difference between perception and reality. After we first moved to that city and were still living in an apartment, I walked down those very streets and fantasized about how wonderful living there would be. When we found the Golden House, we rejoiced and basically cried out, “Here, take our money” to the realtor. 

But the view from the outside of a situation is always much different from the inside. Nothing is ever quite what you expect…with houses, or with life.

The problem with so many of the things we want is it’s too often based on an illusion. We think a thing, a person, or a situation will bring happiness. But happiness is never found in those things outside of us.

Real happiness only happens from the inside out.

There’s an old fashioned Bible word for this foolishness: covetousness. The prohibition against coveting is actually the 10th and final commandment. It’s easily skimmed over in favor of the more R-rated commandments against murder or adultery. Simply wanting your neighbors stuff as opposed to stealing it or killing for it seems like no big deal in comparison.

But coveting is like a powerful drug. The addict never gets enough. Once he gets that one thing he’s obsessed over, he’s disappointed to realize it doesn’t fulfill his needs and he moves on to something more. The new car he’d wanted all his life now sits in the garage most days. She can’t even remember why she bought that purse now. That’s how coveting works: whatever you get, it’s never enough. You’re always left wanting something else, and even more addicted to your desires.

Whatever my eyes desired I did not keep from them. I did not withhold my heart from any pleasure, for my heart rejoiced in all my labor; And this was my reward from all my labor. Then I looked on all the works that my hands had done and on the labor in which I had toiled; And indeed all was vanity and grasping for the wind. There was no profit under the sun. - Ecclesiastes 2:10-11

Take care, and be on your guard against all covetousness, for one's life does not consist in the abundance of his possessions. - Luke 12:15

There was nothing wrong with us wanting a house. But it was very wrong of me to think that it would bring us so much happiness on its own. The ideal life and fulfillment I was expecting from a house was unreasonable. 

That kind of happiness only comes from God’s address, not mine.

Inevitably, we become like kids on the day after Christmas. We’ve opened every package, played with every toy, and we’re already bored with them. The newness wore off in a day, all because we were expecting too much from them to begin with.

Most homes stop being dream houses the minute we walk into them. Reality inevitably sets in, and the “house porn” on the realtor’s website is now just a bunch of plaster and dry wall. 

We finally made it out of our dream house before it killed us. No, we didn't run screaming from it in the middle of the night like in the Shining or the Amityville Horror. When we left, it did take quite a bite out of our finances, and we had to sell for quite a bit less than we'd paid. But the wound was worth it for the lesson we learned.

We’re in a new place now, in a much smaller city. We’re renting a little one-story house we’re hoping to buy soon. We're in a little neighborhood where we hardly ever lock our front door. It's pretty boring compared to city life, but that’s just fine with me.

I’ve discovered what really makes a “dream house”. The dream is not the house, it’s the people you put in it. Regardless of the size or location, those people are what makes life worthwhile. 

Everything else is just a dream. And all that glitters is not a golden house.